Hey everyone, this is Daniel.
I have some updates for you regarding how The Beer Growler will be operating moving forward. First, I would like to thank everyone who has supported us during these tough and crazy past few months. It means the world to us! We miss you all and cannot wait to see you back in the shop. The good news is that because we have prioritized serving in glassware and limited food options we are classified as a restaurant according to Forsyth County Health Department. We have received clarification from them that, though our food menu is limited, we are able to open and serve beers on premise again as part of the Phase 2 re-opening. YOU CAN NOW COME IN AND DRINK A BEER WITH US! For those of you who do not feel comfortable coming in just yet, we are continuing our online ordering with outdoor pickup and weekend delivery services. Please know that we hold the safety of our staff and customers as the highest priority. As you all know, we pride ourselves on our cleanliness and we have only gotten more intense in our cleaning as things have progressed. We are going to move forward very carefully with this and are depending on you, our patrons, to understand and follow the policies we have put in place in order to keep everyone safe.
We have been working on this plan for a while now and have been in contact with Forsyth County Health Department in order to roll out a plan that goes above and beyond all the requirements. We will try to post a walk through on how things will work going forward so that when you show up you will come armed with the knowledge of how you should proceed in order to conform to policies and protect yourself, our customers and our staff.
Below is a list of things you should know before coming in. Please read through this and feel free to ask us any questions you may have:
By law you must wear a mask to come inside, if you have a medical condition that exempts you from this new law, we will be happy to serve you to go outside.
Our maximum capacity is 24, however, we are trying to keep our taproom at 20 customers at most in order to provide for proper social distancing.
When you arrive please read the signs we have posted near each door.
Please use the Enter (on the right) and Exit (on the left) doors appropriately
All patrons must have a seat to stay on-premise
All patrons must stay seated when not placing an order or using the restroom
We ask that only those 21 and over stay on premise.
Please wear a face covering when less than six feet apart and interacting with individuals that are
not in your party.
Please wear a face covering when placing an order and when paying.
Please use a form of low contact payment instead of cash.
Tables and chairs may not be moved.
Please be patient and wait in the marked locations while we serve other customers
Please stay behind the line in front of the counter. If you need to reach the counter in order to receive a sample, cup, growler, or to pay, please wait until we have retreated from our side before crossing the line.
Please use the hand sanitizer provided (to the left inside the enter door and next to the register) especially before paying
Please do not congregate at or lean on the counter
We will be serving in single use plastic cups for now. Please dispose of your own cups when you are done. (if you really want a beer in a glass, you can purchase a glass that you can drink out of then take home with you.)
Sampling will be limited to three, one-ounce samples per customer for growler fills only.
Flights will not be available yet
Please maintain social distance when you are out in the front of our shop.
Please do not enter if experiencing the following symptoms currently or in the previous 14 days.
Shortness of breath/difficulty breathing
New loss of taste or smell.
I know this is a lot of new policies to remember and you are all used to the way things have been done in the past, but this is how we must operate moving forward to keep us all safe. We cannot wait to see everyone back in the taproom enjoying and supporting independent craft beer again!
Thank you all for everything! Daniel Smith